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We take great care in inspecting and packing the product. However if for any reason you are not entirely satisfied with your product, we'll be glad to rectify the problem or exchange the product.
Please see below for the terms and conditions of our exchange policies.
Incase of any company defect or other reasons mentioned in point 12, you need to intimate us at firstname.lastname@example.org within 48 hrs. of receipt of product along with image/ video specifying reason for same and product ID, else it will not be considered.
Return and get it exchanged with 7 days from the date order is delivered.
You can also exchange the product for a different size subject to the availability of the size of the product.
Once your returned item is received our Quality Assurance department will review the returned item.Any items that show signs of wear or usage cannot be accepted for return/ exchanges.
You will receive complimentary exchange shipping for all eligible products.
Product should be accompanied with the Original/Copy of Invoice for all returns.
Company reserves the right to change the exchange back price of the product based on the Quality Inspection.
In case of exchange, the customer will have to pay the difference between the new product chosen and the valuation of the old product before dispatch.
For the 7 Days Exchange policy, if the product is purchased at a discounted price under any promotion, then Company will only refund the discounted price as per the invoice.
No exchange/return/cancellation request will be allowed after the 7 days from the order date.
11) Once altered, the product is not eligible for returns/exchanges, including sleeve attachment.